Privacy Policy

This English version is provided for convenience. In case of any discrepancy, the Bulgarian version prevails. Read the Bulgarian version.

Your personal information

This privacy policy explains how we collect and process your personal data. Personal data means any information, or set of information, that identifies you or could be used (together with other information) to identify you. This includes the information you share with us, what we learn from you, and the choices you make about the marketing messages you want us to send you. This policy explains how we process your personal data, what your rights are and how the law protects you.

We do not knowingly collect data relating to children.

Changes to the legal framework for personal data protection

The legal framework for the protection of your data changed on 25 May 2018, when the General Data Protection Regulation – Regulation (EU) 2016/679 (GDPR) – began to apply in the European Union.

This privacy policy tells you more about most of your rights under the Regulation. We will notify you every time we make a change to this policy. We may need to ask you to accept the changes or to give your consent again for the use of your personal data.

Who are we and how can you contact us?

We are Orange Expo Trade EOOD, with our registered office in Sofia and our office address at 20 Slavovitsa Street. Company ID (EIK): BG206523810, authorised representative: Ivanka Doycheva
You can contact us by email at info@photostena.com
When we refer to our website, we mean https://photostena.com/

How do we collect your personal data?

We may collect personal information about you in the following ways:
Data you share with us yourself:
- Data you give us when you register to use our services;
- Data you share with us when you speak to us on the phone or give us business cards;
- Data you send us in emails or letters;
- Data relating to your participation in our promotions or events;
- Data you send us in the form of feedback.

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped as follows:
Identity data – name and date of birth;
Contact data – billing address, email address or telephone numbers;
Financial data – bank account and payment card details;
Transaction data – details of payments from you and other details of the services you have purchased from us;
Marketing and communications data – your preferences for receiving marketing messages from us, as well as your communication preferences.
We do not collect sensitive personal data about you. This includes details of your race or ethnic origin, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data. Nor do we collect information about criminal convictions and offences.

For what purposes do we process your personal data?

Your personal data is protected by law.
We are only entitled to process your personal data if we have a legal basis for doing so and the processing serves legitimate purposes. The purposes set out in this policy are:
- Purposes necessary for the use of our services;
- Purposes for which you have given your explicit consent;
- Purposes necessary for Orange Expo Trade EOOD to comply with its legal obligations

Who do we share your personal data with?

Sometimes, in order to provide the services you have requested from us, we may share your personal information with external service providers.
We require all service providers with whom we share your data to respect the security of your personal data and to treat it in accordance with the law. We do not allow any of our service providers to use your personal data for their own purposes, and we only permit them to process your personal data for specified purposes and in accordance with our instructions.

Failure to provide personal data

Where we need to process your personal data in connection with a legal requirement or under the terms of a contract we have with you, and you cannot provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you.

Data protection

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, external service providers and other third parties who have a legitimate right to access it. They will only process your personal data on our instructions and are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and the competent authorities of a breach where we are legally required to do so.

How long will we keep your personal data?

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of meeting legal, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, as well as the applicable legal requirements.

Marketing

We may use your personal information to tell you about relevant services and upcoming offers. We may only use your personal data to send you marketing messages if we have your consent or a legitimate interest in doing so. You can ask us to stop sending you marketing messages at any time – simply contact us or use the unsubscribe links in any message sent to you.

Your rights

The General Data Protection Regulation guarantees you a set of rights that you can exercise in relation to the personal data we process about you. In particular, you have:
- The right to receive a copy of the information we hold
You can ask us for a copy of the personal data we hold about you by emailing us at info@photostena.com
We will try to respond to all legitimate requests within one month. Sometimes it may take us longer than a month, in which case we will let you know.
- The right to tell us if the information we hold is incorrect

You have the right to question any information we hold about you that you believe is wrong or incomplete. If you would like to do this, please email us at info@photostena.com and we will take reasonable steps to check the accuracy of the information and, if necessary, correct it.
- The right to tell us that you want us to stop using your personal data

You have the right to:
- object to the use of your personal data;
- or ask us to delete your personal data;
- or ask for the processing to be restricted;
- or ask us to stop using it if there is no need for us to do so (known as the right to be forgotten).
There may be legal grounds that require us to keep or use your data; we will share these with you when you exercise any of the rights listed above.
- Withdrawal of consent
You can withdraw your consent to our use of your personal data at any time. Please email us at info@photostena.com if you would like to withdraw your consent. If you withdraw your consent, we may not be able to provide you with certain products or services.

Making a complaint

Please let us know if you are unhappy with the way we have used your personal data by emailing us at info@photostena.com
You also have the right to lodge a complaint with the Bulgarian Commission for Personal Data Protection (CPDP), address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia, Bulgaria; telephone: +359 2 91 53 518; fax: +359 2 91 53 525; email: kzld@cpdp.bg; website: https://www.cpdp.bg/.

Cookie policy

We use cookies to offer you a better, personalised online service. The data stored by the cookies used on this website never reveals personal information from which the identity of an individual can be established.

Policy on the use of cookies:

This policy applies to cookies and websites operated by Orange Expo Trade EOOD, with its registered office in Sofia and its office address at 20 Slavovitsa Street. Company ID (EIK): BG206523810, authorised representative: Ivanka Doycheva

What are cookies?

A ‘cookie’ is a small text file that the websites you visit store on and/or read from the hard drive of your device (for example, a computer, laptop, tablet or smartphone) via your browser. Cookies also make using websites safer and faster by remembering your preferences (for example, your registration details and language) and by sending the information they store back to the originating website (first-party cookie) or to another website that set them (third-party cookie). Cookies are files of information, including unlimited text content, that are stored on the user’s computer in order to improve the user’s experience of the website concerned. These files allow the user to be recognised and the website to be adapted to their preferences. Cookies usually contain the name of the website they belong to, how long they are stored on the user’s computer, and a unique number.

You can block or delete cookies using your browser or third-party software, but this may prevent you from using certain areas of the website. In certain cases, we ask you directly, through our cookie notice, to consent to the website’s use of cookies.

What are cookies used for?

Cookies are used to adapt a website’s content to the preferences of the individual user and to optimise the use of that website. They are also used to compile anonymous aggregate statistics that help us understand how users interact with websites, which helps us improve their structure and content, without any access to users’ personal information.

What cookies do we use?

Depending on their function and the purpose for which they are used, the cookies this website uses generally fall into the following categories:
Strictly necessary cookies, which allow you to browse the website and use its basic features. These cookies are usually set in response to actions you take that amount to a request for services. These cookies are essential for using our website.
Functionality cookies are used to recognise you the next time you visit our website, so that we can offer you enhanced and more personalised features, such as remembering your preferences. These cookies collect anonymous information and cannot track your activity on other websites. These cookies are valid for no more than 2 years.
Analytics and performance cookies allow us to count the number of users and to collect information about how the website is used (for example, which pages a user visits most often and whether they receive error messages on any page). This helps us improve how our website works, for example by making it easier for you to find what you are looking for. These cookies are valid for no more than 2 years.
Advertising and targeting cookies record your visit to our website, the pages you visit and the links you follow. We will use this information to show you adverts tailored to you and your interests. They are also used to limit the number of times an advert is shown and to help us measure the effectiveness of advertising campaigns. For this purpose, we may also share this information with third parties (such as advertisers). We need your consent to use these cookies. You can manage your preferences for advertising or targeting cookies at any time through your browser settings (see below). These cookies are valid for no more than 2 years.
Social media cookies allow you to share your activity on the website via social networks such as Facebook and Twitter. These cookies are not under our control.
Other types of cookies that may be used at a later stage. If we use other types of cookies as well, we will inform you by updating our policies.
Please note that we use third-party services to learn how you use our website, in order to optimise your experience and to show you advertising content outside our website. These third parties (including, for example, advertising networks and providers of external services such as web traffic analysis) may also use cookies over which we have no control. You can withdraw your consent to the use of cookies at any time. To do so, please see the details below.
If you want to delete the cookies stored on your device and set your browser to refuse cookies, you can do so in the preference settings of your web browser. Cookie-related settings are usually found in the ‘Options’, ‘Tools’ or ‘Preferences’ menu of the browser you use to access the internet. Depending on the browser, cookies may be disabled in different ways. For more information, you can visit your browser’s website.

Do cookies contain personal information?

Personal information collected through cookies may only be used to carry out certain operations for the user. Such information is encrypted in a way that makes it impossible for unauthorised persons to access it.
Cookies used for statistical purposes and web traffic monitoring

Google Analytics

Our website uses Google Analytics, a web traffic analysis service provided by Google. Google Analytics uses cookies to help the website analyse how you use it. The information collected by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google [on their servers]. Google will use this information to evaluate your use of the website, compiling activity data for individual website operators and providing other services relating to the recorded website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can choose to opt out of Google Analytics without this affecting your ability to visit our website.

Detailed information about Google Analytics and privacy (including how you can control the information sent to Google) can be found at https://policies.google.com/privacy/partners or Google Analytics: http://www.google.com/analytics/learn/privacy.html
To prevent possible tracking, you can install an add-on in your browser (http://tools.google.com/dlpage/gaoptout).
Cookies used for direct marketing:

Google DFP Platform

So that you receive advertising and marketing content tailored to your preferences, our website uses DoubleClick for Publishers (DFP) technology provided by Google. The information collected by the relevant cookie about your use of our website (including your IP address) will be transmitted to and stored by Google [on their servers]. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Detailed information about Google Analytics and privacy (including how you can control the information sent to Google) can be found at https://policies.google.com/privacy/partners.

Deleting cookies

As a rule, the applications used to browse websites allow cookies to be stored by default. This setting can be changed so that the automatic storage of cookies is blocked in the web browser, or so that the user is notified each time before cookies are stored on their computer. Detailed information on the different ways of managing cookies can be found in the settings of the web browser application.
Restricting cookies may affect some of the website’s features.
You can choose to delete our cookies or third-party cookies through the options of any browser. This may affect your interaction with our website or other websites. You can find more information about deleting cookies at http://www.allaboutcookies.org/manage-cookies/stop-cookies-installed.html or visit www.youronlinechoices.eu, which contains more information about interest-based advertising and online privacy.